Return Policy

Orange Toque Delivery LLP (OT Delivery LLP) & Touch Not This Cat Hospitality Ltd (TNTC LTD)

No Refunds on Gift Cards

No Refunds if less than 24-hour notice on cancellation

Events- All tickets are transferable, however non-refundable after purchase is complete

Price & Payment


Goods and services listed with OT Delivery LLP & TNTC LTD are all in Canada are in Canadian Dollars.

Payment for orders must be made with an accepted credit or debit card OT Delivery LLP & TNTC LTD Corp’s platform (“CARD ORDERS”) or may be paid directly to the VEDNOR or COURIER if you choose “CASH” as an option to pay for services.

For card orders, you will be charged at the time of placing your order.  OT Delivery LLP & TNTC LTD Corps uses our own merchant services and third-party payment processors to effect charges onto your debit or credit card.  You consent to the collection and use of your information (including, if applicable, personal information) by such payment processing services as necessary to process your payments. We reserve the right to change, or to stop accepting, any permitted payment method at any time in our sole discretion. You agree we may change your payment card for any orders placed and for any additional amounts (including and taxes) as may be applicable in connection with your purchase. You are responsible to ensure that all your billing information is current, complete, and accurate. We will provide you with an online or emailed billing summary statement which you may review, save, or print at your discretion. This is the only billing statement that will be provided by us.

 OT Delivery LLP & TNTC LTD Corp’s platform or the VENDOR is under no obligation to fulfill your ORDER at the incorrect price. Prices at the VENDOR’s Goods in the VENDOR’s physical location and at OT Delivery LLP & TNTC LTD Corp’s platform may be different. Any such differences will not entitle you to a refund or a reduction of price of your order.

Goods’ prices, delivery charges and any other fees are SUBJECT to change at any time at OT Delivery LLP & TNTC LTD Corp’s Platform or the VENDOR’s discretion.

Pickup or Delivery


You may have the ability to choose if you would like your order picked up by you at the premise of the vendor (“PICKUP ORDER”) or be delivered by a third party courier or courier if the Vendor (“DELIVERY ORDER”).  You may be provided a time for when the Pickup Order will be ready for pickup or when the Delivery Order will be delivered. These times are only an estimate and OT Delivery LLP & TNTC LTD Corp’s Platform and the VENDOR offer no guarantee that these times will be achieved. OT Delivery LLP & TNTC LTD Corp’s Platform and the VENDOR are not responsible for any delays in receiving or having your Order ready for any reason. For a Pickup Order, you will arrive at the time provided by OT Delivery LLP & TNTC LTD Corp’s Platform and the VENDOR are under no obligation to remake or refund the Goods if you do not arrive when indicated.



If you order alcohol, you warrant that you are of legal age to purchase and consume alcohol in the area in which the alcohol is delivered and are NOT ordering alcohol for any person below the legal age in the applicable jurisdiction. You acknowledge and agree that VENDOR’s and Couriers may require valid government-issued photo identification(s) matching the name on the order and providing your age to the VENDOR or Courier, and that the recipient is not intoxicated when receiving delivery.

If you are unable to meet these conditions to the satisfaction of the VENDOR or the Courier then alcohol products may be withheld, and any refund for such withholding is at the discretion of the VENDOR, OT Delivery LLP & TNTC LTD Corp’s Platform or the Courier.

If you order alcohol and the alcohol is to be delivered, the delivery address must be a residential or private address. For greater certainty, alcohol orders may be subject to time and location restrictions.